Refund policy

To start a return, you can contact us at softballsundaze@gmail.com. Please note that returns will need to be approved and for the basis of sizing only. 

If your return is accepted, a shipping address will be provided shipping is at customers cost. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at softballsundaze@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
please contact us at softballsundaze@gmail.com.

 

Refunds
No refunds, please contact us at softballsundaze@gmail.com.